If you encounter any issues using AnimaInk, please reach out via the following channels.
AnimaInk's AI features require you to configure third-party service API Keys. Supported providers and signup links:
| Provider | Purpose | Sign Up |
|---|---|---|
| Volcengine | Text / Image / Video / Voice | Volcano Ark |
| Alibaba Cloud Bailian | Text / Image | Bailian Console |
| DeepSeek | Text | DeepSeek Platform |
Setup: open Settings β AI Services and enter your API Key. Keys are stored encrypted in the system secure store (macOS Keychain / Windows Credential Manager).
If you'd rather not apply for Keys one by one, you can switch to the "AnimaInk Platform" managed tier and use a Key issued by our portal ai.azoicera.com on a pay-as-you-go basis; see Section 3 of the Privacy Policy for how the two modes differ in data handling.
Two modes are available and can be switched freely in Settings: BYOK (Bring Your Own Key) β you apply for a third-party provider Key yourself, so data flows directly between your computer and the provider, bypassing our servers, keeping costs transparent and your creative work private, and avoiding cross-border compliance risks; "AnimaInk Platform" managed β use a Key issued by our portal on a pay-as-you-go basis, no need to apply to each provider. See Section 3 of the Privacy Policy for how the two modes differ in data handling.
Projects are saved in the .animaink folder of your choosing. It is a document bundle (a single file on macOS, a regular folder on Windows) containing all assets, scripts, and generation results. You can copy, back up, and migrate them to another Mac or Windows PC like any regular file.
Per the "Measures for Labeling AI-Generated Synthetic Content" (effective Sept 2025), AI-generated content must be labeled. The App adds an explicit watermark in the corner of videos, plus implicit C2PA/XMP tags in file metadata, to comply with national regulations.
Currently supports Simplified Chinese and English. Switch via Settings β General β Interface Language.
Both macOS and Windows are supported: download the macOS version from the Mac App Store and the Windows version from the Microsoft Store. An iPad version is not currently planned.
Purchases via the Mac App Store follow Apple's refund policy; purchases via the Microsoft Store follow Microsoft's refund policy. We cannot process store refunds on your behalf.
All project data stays on your computer. In BYOK mode, prompts and necessary reference images are sent directly to the selected third-party AI provider only when you trigger a generation task; in "AnimaInk Platform" managed mode, requests are relayed through our gateway and reference assets are uploaded temporarily, then automatically deleted after about 24 hours with no persistent retention (see Section 3 of the Privacy Policy).
AnimaInk is under active development. Feature requests, bug reports, or just chatting about creative workflows β email us anytime. We take every piece of feedback seriously.